Answers to some frequently asked questions (FAQs)
I don’t have a postage account, can I still get a postage discount?
You don’t need your own postage account. As we mail.in bulk, you may be eligible for discounted postage rates.
Can I use my own brochures and you just do the mailing for me?
Yes, if you supply your own brochures, forms or flyers we can offer a tailored service to meet your individual needs.
Can you do charity & not-for-profit mailings?
Yes, our high volume production equipment is well designed to cater for both large and small charity mailers. Our many years of Direct Marketing expertise will help in better strategising your mailing plans.
Do you print postcards?
Yes, we can print single/double sided colour print to Australia Post specs. In fact we can print to maximum 350 gsm.
I don’t have large volume mailings – can you still do it for me?
We pride ourselves on being able to offer the smaller mailer competitive prices – we like to think we have a niche market for clients big and small who value consistent quality, timely handling and reliable service.
I would like to mail my offer overseas – can you help?
We mail to over 180 countries at competitive rates. Your responses can also come back through our International Reply Paid service. We can help with the translation of your mail piece – we currently mail in English, Japanese, French and German languages.
My job requirement is urgent! Can you turn my mailing around quickly?
Depending on the complexity of the mailing, number of printed pieces, envelope etc. we will do our very best to service your needs.
I need fulfilment facilities – can you process orders for me?
Our warehouse is in the same location as our mail and order processing facilities and we will happily discuss your needs.
Can I use your address for my returned mail?
We offer Domestic and International reply paid services; we can even forward mail to you if required.
I am going away overseas – can you send mail to me?
We can accept delivery of your mail and forward to you (Australia or overseas) and if required we can process your mail, including data capture, banking, mailing and reports.
Do you do small run print jobs?
We specialise in small to mid-range print quantities. Our digital colour print offers excellent quality and can be very cost effective. If you need substantially larger print volumes, we work with an excellent network of offset printers who can fulfil your needs.
Can you look after competitions?
We have many years’ experience running competitions, including the running, drawing and prize fulfilment. We can look after disclaimer creation and TC number lodgement too. We draw precisely on time, notify winners and distribute prizes – just about anywhere in the world!
Can you do the creative and artwork for me?
We have a talented in-house creative team with many years of experience, who are experts in the distinct craft of direct marketing.